Dams are leading the way in office furniture logistics by offering a number of different delivery solutions so that customers have the flexibility to select the option that best suits their business needs. We operate and maintain our own private fleet of delivery vans and trucks covering the UK, in addition to using third party couriers services and haulage suppliers where appropriate.
During the pandemic, Dams transport and logistics teams continuously worked to maintain our delivery services to meet the needs of customers. Now that Covid restriction are being eased, our Premium delivery options are once again available - services that are unrivalled in the office furniture sector.
Customer orders can be delivered anywhere in the UK the next day, delivered to your warehouse, direct to end-users, delivered and installed, or you can collect items from Dams collection centres across the UK.
Deliveries are free of charge for all orders over £300 nett on our weekly delivery runs. And with an increased stock holding in our extended warehouse and distribution centre, you can get any one of 9,500 stocked items delivered anywhere in the UK the next day. A logistics software package is used to plan delivery routes ensuring the most efficient delivery route is calculated between deliveries.
We can also delivery direct to end-users on our weekly runs or on a next day delivery for a small surcharge. And if your customer needs something delivered urgently or at weekends, Dams can work to those demands too. Our two-man delivery teams will deliver straight into the customer's property in a room of choice where it’s safe to do, not leaving the products curb-side on a pallet.
If you need products installed, we offer a standard 5-7 day installation, or a market-leading Premium 2-3 day service with the option of a set day install. Our experienced two-man installation teams will build the furniture in a specified room of choice, also removing the waste packaging when the job is done. All end-user installations are pre-booked and will receive a call 30 minutes before arrival, with the customer receiving an email confirmation from Dams within 30 minutes after the job is completed.
If you need any boxed chairs delivered urgently to your customers then we can also cater for those needs and deliver direct to end-users, anything from multiple chairs for a workplace to single chairs for people working from home. If you require the chairs to be built first, then we’ll do this as well with our ‘built & bagged’ service for a small surcharge per chair.
We have 8 collection centres located across the UK where you can order up to 4pm and collect the items from 8am the next morning (midday for Glasgow) free of charge, regardless of order size, which is ideal for dealers who don’t have warehouses and want products fast without paying delivery fees. For collection from our distribution centre in Merseyside, allow 1 hour before collection.
Please refer to the Dams online delivery cost calculator for full pricing details and an overview of the delivery service enhancements, or alternatively contact our sales team for further information.