We firmly believe that a project does not end at the point of delivery and installation, our after sales service team are trained to offer ongoing training, support and assistance with any issues that may arise.
We will go the extra mile to ensure each project is completed successfully, on time and to budget. But our dedicated after sales team are on hand to deal with every eventuality that could occur after installation, from repairs, replacement of goods to the despatch of spare parts. We will deal with the issue in an efficient and prompt manner and provide excellent after sales support both during and out of the warranty period, to ensure total customer satisfaction.
Invariably, companies that import goods have found that it’s harder to control product quality when they are manufactured remotely, which can have a negative impact on the after sales support these companies can provide. After sales service is more reliable and more efficient when dealing with a UK manufacturer such as Dams, who put our reputation on the line to not only provide the best furniture but also the best service to our customers.
With Dams you are guaranteed to receive excellent customer service from the very first enquiry, through to project completion and beyond. Specialist advice and expertise is literally on the doorstep and is backed up by the resources from one of UK's leading manufacturers of office furniture.